loushanna and shawn craig had gone away to the island for a three-day break , marking her birthday and the couple 's anniversary .
but , despite having flown to tenerife from east midlands airport , mrs craig was marooned on the island for up to two weeks after her biometric id card was stolen .
the couple were on a trip to the volcanoes when mr craig had his wallet stolen , which had her biometric id , as well as their bank cards inside .
the mother-of-four , who has a jamaican passport , has now placed the blame squarely on the shoulders of ryanair .